ASN for line items that are kits and divided into multiple boxes

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I have a line item that is a kit and consists of 72 pcs. We package this item in two packages (36 pcs each). How would I go about in completing the ASN for this item when it comes to noting the package type and quantity per container? the quantity we ship for this item is "1" kit not "72" pcs.
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Erika Espino

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Posted 1 year ago

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Ryan Morrissey

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Apologies for the late reply to this post.

Typically, you'll want to send an ASN that reflects as closely as possible the order that was sent. In this case, I would try to adhere to the unit of measure that was ordered for this item. If you are unsure of how to enter the pack structure on the ASN, please contact our Support team via any of the below channels:

-Phone: 1-888-739-3232 option 1
-Messenger: Use the blue Chat icon in your Fulfillment account to connect with a live agent

I hope this helps!