ASN Error - Unable to find data entry name

  • 1
  • Question
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

We are trying to prepare shipping label but upon clicking ASN it says "Unable to find data entry name".

Please advise what is the error
Photo of Doreenda Monsura

Doreenda Monsura

  • 70 Points

Posted 4 years ago

  • 1
Photo of Carrie

Carrie, Customer Operations Analyst

  • 492 Points 250 badge 2x thumb
Hi Doreenda,
This has been a recent issue with loading forms from opened Purchase Orders.
You'll need to open the form from the Inbox instead. Please follow the directions below:
1. Find the PO # in your Inbox
2. From there click on the orange arrow 'Next Steps' in the Inbox
3. Click on ASN to load the form

Please let me know if you have any questions.

-Carrie

This conversation is no longer open for comments or replies.