ASN Error - Unable to find data entry name

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  • Updated 4 years ago
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We are trying to prepare shipping label but upon clicking ASN it says "Unable to find data entry name".

Please advise what is the error
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Doreenda Monsura

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Posted 4 years ago

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Carrie, Customer Operations Analyst

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Hi Doreenda,
This has been a recent issue with loading forms from opened Purchase Orders.
You'll need to open the form from the Inbox instead. Please follow the directions below:
1. Find the PO # in your Inbox
2. From there click on the orange arrow 'Next Steps' in the Inbox
3. Click on ASN to load the form

Please let me know if you have any questions.


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