ASN error messages

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  • Updated 5 years ago
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Three of the four ASN's we sent in for HD Supply have been rejected with an error message informing us of an incorrect quantity. Everything has been double check and quantities are correct. I see by the comments of others that there must be a bigger issue going on. Hope it gets worked out before we find ourselves fined.
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Posted 5 years ago

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Hi Jess,

Thank you for your post! I'm sorry that this has been frustrating for you as you work through these ASNs. It looks like you are still in the final stages of working with your implementation analyst, Arthur, on these documents. I have sent a note internally for him to reach out to you to work through these errors and understand them. Please let us know if you have any more questions, otherwise we would suggest working with him directly. He should be reaching out to you within the next 24 business hours.

Thank you!

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