ASN EDIT....PLEASE!!!!!!!!

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  • Updated 3 years ago
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I need to edit an ASN that has already been submitted. I don't want to redo the whole thing all over again, so is there a way to reopen the ASN and make a simple change to resubmit. If I haven't selected to save a draft, is it possible to edit, or do I need to save a draft just in case I submit an ASN and then am alerted by the buyer about any errors?
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Andrew Hurley

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Posted 3 years ago

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Shaquille Lee, Alum

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Greetings Andrew,

Unfortunately once an ASN has been submitted there is no way to edit it.

I would advised recreating and resending the ASN with the correct details included on it.

Please let me know if you have any further questions 
(Edited)
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Julia

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Customer is asking for me to edit ASNs and retransmit them using the same numbers.  How can I do this?
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Jordan, Software Engineer

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Good morning Julia,

Thank you for posting.  Shaquille is correct in the fact that an ASN cannot be edited once it has been sent as, much like an email, it has left our system and entered your Trading Partner's system.  Do you know if your Trading Partner is looking for the same ASN Identifier Number (The number you'd see in your sent folder), or if they are looking for the same label numbers to match the labels physically sent on the product?

Do you have a PO number as well that I can reference?  With this, I can help get you to the best next-step.

Thank you!

Jordan

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