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Hi I cannot open the ASN window. In Draft I click on the order number then the click pencil and nothing happens, normally a small window opens to work with this document.

need help please.

Thank you


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Annett Schwarck

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Posted 3 years ago

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Katrina Wolyniec

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Thank you for posting in the Support Center!

That is strange that nothing is happening.  There are a few things that could be happening there.

Here is the link to the WebForms Diagnostic:

This will help you determine what is going on there.  If this is not able to help you resolve your issue, I would recommend calling into our support team and they can hop on a desk top share and research the issue further.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232


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