ASN and Fedex

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Why does the ASN ask for cube when shipping via FedEx? Will the ASN be rejected if I do not enter a value in that field?
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Deanna Shell

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Thank you for posting in the Support Center!

I'm not exactly sure about the field you are referring to. 

The best rule of thumb to follow is that if the field is surrounded in blue: you will have to fill it in or the document will not send.  That is one of the nice things about our documents is that if a field is required, we will not allow you to send the document without filling it in.

If you find you still have questions with the document, call our support line and we will be able to take a look with you and walk you through the process.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232


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