ANS failed for Vitamins Shoppe PONumber: 778937

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  • Updated 2 years ago
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Good Morning Received an email on Thursday that ASN failed. Can you please assist? Serial Number: PCL5052563953 Document Originator: Schwabe Document Recipient: Vitamin Shoppe Document Type: 856 Source Filename: /u01/ftp/vendor/Schwabena/in/ShipmentXML_88cab5820053e1faf4d3f2b619a9b33b.xml PONumber: 778937 TsetPurposeCode: 00 ShipmentID: 0082549745 ShipmentIdentification:0082549745 sKUNUM turnaround lookup failed, no data was found on the Purchase Order or Purchase Order Change; lookupKey: '778937', lookupKey2: 'jdaRead.detail.detailRep.eDIPOD.eDSKU', lookupKey3: '87609', lookupId: 'Schwabe', lookupId2: 'Vitamin Shoppe' An error has occurred while processing the document referenced above. 

Can you please let us know what happen that the ASN failed?

Schwabe North America / Nature's Way

Thanks
Sharon
EDI Support
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Sharon Nowak

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Posted 2 years ago

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Ryan, Employee

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Sharon,

I have looked into this and have noticed that your implementation analyst who assisted you in setting up this account is still actively in charge of your account to ensure you have successful data for this connection. Here is my recommendation, I would reach out to Zach directly as he will be the best one to assist you with this error and get it corrected for the future. Here is his contact information:

Zach Zechmann
Email: ztzechmann@spscommerce.com
Phone: (612) 604-3834

Ryan Decker
Customer Support Analyst 2

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