Amazon shipping label not displaying for PO 2ywacxcr

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  • Updated 3 years ago
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Amazon shipping label not displaying for PO 2ywacxcr
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Ryan

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

I have logged into you account and taken a look at the ASN: 3030 created off of PO: 2YWACXCR.  At this time you have a shipped quantity of 16 but a quantity per case of 484.  If you are shipping 16 items, you can not put 484 into each carton, it seems a mistake has been made with these numbers.

You are going to have to open the form up and adjust the quantity numbers to reflect the correct numbers that you are shipping.  Because the numbers do not work mathematically, the program is unable to create the labels.  Once you correct the quantities, the labels will load up correctly.

Thank you,

SPS Commerce Infinite Retail Power

 Katrina Wolyniec

Senior Analyst | WebForms Fulfillment Support 

P: 1-888-739-3232 Option 1

niservices@spscommerce.com

 

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