Amazon shipment labels - required changes

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https://s3.amazonaws.com/vendorcentral/EN/VCSL.pdf

Amazon is changing their shipping label.  Will the label be updated in Webforms? If so, when?  Sample of new requirement.

Email details from Amazon:

Dear Amazon Vendor,

In December 2013, we announced new labeling and ASN (Advanced Shipment Notification) requirements, whereby we require all vendors to provide ASNs and carton (package) labels to communicate carton content information. In the March 2014 newsletter, we provided vendors with another reminder and asked vendors to be compliant with these requirements by August 31st, 2014.

As a next step, we will be introducing the No Carton Content Label chargeback. This chargeback will apply when cartons (packages) in your shipment do not have carton content labels with the required information: PO number in both text and Code39 or Code128 barcode form, ASIN, ISBN, UPC, or EAN, Number of units in carton, Expiration date (if applicable), Lot number (if applicable).

Although you may receive notifications about this chargeback as of October 7th, 2014, the charge will be waived through December 31st, 2014. As of January 1st, 2015 we will be enforcing a $5 chargeback per each non-compliant carton (package).

To comply with our policy, you must affix one of the following to each carton (package) in your shipment:

1) SSCC labels (most preferred) - EDI vendors using document 856 can use the SSCC labels to meet the above requirements. We have revised the EDI 856 Technical Specifications document in the Vendor Central Resource Center so that vendors can start providing expiration date and lot number details. If you are not currently using the 856 document, we recommended that you start using it to meet our carton content label requirements. If you are not set up to use EDI, we recommended looking into this option in order to use SSCC labels to comply with this policy.

2) 2D barcode shipping labels - If you're already using the GS1 specifications to generate a 2D barcode, you may continue to do so. We will accept all 2D Barcode shipping labels that meet the GS1-128 standards. If you have not invested in the GS1-128 standards and want to provide us the required information via a 2D barcode, you can also use one of the following formats (in order of preference):

PDF417 - Besides being an industry standard and one of the speediest formats to read, there is no character limit on this format.

  • Data matrix
  • QR Code
  • Maxi - this has a 93 character limit.

For specifications with illustrative examples, download the North American Shipment Guidelines in the Vendor Central Resource Center, open the NA_Vendor_Prep_and_Trans_Manual.pdf file, and go to the "BPS (Barcode Packing Slips) - 2D barcode shipping labels" section.

3) The redesigned Shipments feature in Vendor Central offers an option to print the required information at the carton (package) level and will be linked to an AMZNCC (Amazon container code) barcode label. To access this feature, sign in to Vendor Central and go to Orders > Shipments.

Note: Labels printed via the Shipments feature in Vendor Central will include the required PO information. If you use one of the other two options, ensure that the labels include the required PO information, or print a separate PO label from the Orders > Purchase Orders feature.

For more information about this chargeback and how to prevent it, sign in to Vendor Central and see the No carton content label Help topic.


If you have any questions, sign in to Vendor Central at https:/vendorcentral.amazon.com click 'Contact Us' on any page. Please do not reply directly to this email.


From Vendor Central:

Labeling option More information SSCC barcode To learn more about this option, view the GS-1 Vendor Implementation Guide or contact GS1 at: Phone: 1-609-620-0200, email: info@gs1us.org Barcode Packing Slip (2D barcode)

This is applicable for both EDI and non-EDI vendors. You can communicate the carton content information using a 2D barcode shipping label. We accept all 2D Barcode shipping labels that meet the GS1-128 standards. Vendors that have not invested in the GS1-128 standards and want to provide us the required information via a 2D barcode, can also use one of the following symbol formats (in order of preference from Amazon’s stand-point):

  • PDF417: Besides being an industry standard and one of the speediest formats to read, there is no character limit in format.
  • Data matrix
  • QR Code
  • Maxi - has a 93 character limit

Vendor Central carton (package) labels The redesigned Shipments feature includes an option to print your carton (package) labels directly from Vendor Central. When you print your label directly from Vendor Central, each label will include the required information as you entered it as a part of your ASN.

Note: Labels printed via Vendor Central will include the required PO information. If you use one of the other two options, ensure that the label includes the required PO information, or print a separate PO label from the Orders > Purchase Orders feature.

Margaret Johnson

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Margaret Johnson

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Posted 4 years ago

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Carrie, Customer Operations Analyst

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Hi Margaret,
We are aware of the newer labels and our development team is currently working on building and implementing them. In the mean you could utilize Vendor Central for labels or communicate with Amazon regarding any charge-backs. It sounds like they are waiving some till Dec 31st 2014.

Please let me know if you have any further questions. Thanks for your post!

Carrie 
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Margaret Johnson

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AWESOME!  I figured SPS was on top of this, but needed reassurance.  Thank YOU!

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Margaret Johnson

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Hi.  I was asked to check in and see how the progress on this is going and when the new labels will be available for use. Thanks!
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Jordan, Software Engineer

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Hi Margaret,

Sorry for the delay.  We are looking for an update right now and will respond as soon as we gather this!

Jordan
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Jordan, Software Engineer

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Hi Margaret,

Thank you so much for your patience, it took some digging to confirm.  The Shipping Labels (SSCC) have been updated for WebForms and are available for use.  Upon using the new labels, you should not receive the chargeback notifications in reference to non-compliant cartons. 

Below is how the Lot Number and Expiration Date look on your ASN.  Please let us know if you receive any emails regarding non-compliant cartons and we will review on a case-by-case basis.



Best!

Jordan
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Marissa

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Will there be a wide-spread message on this update in the SPS News Feed? I'm not sure what to put in the Lot Number and Expiration Date boxes highlighted.
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Jordan, Software Engineer

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Great question on the wide-spread email.  I do not believe there will be an email as the fix was installed some time ago now.  I will follow-up if I hear differently.

Concerning the Lot Number and Expiration Date fields - they are not mandatory and are for your own purposes.  If these fields do not pertain to your items, no data is necessary.
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Marissa

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Thank you! I actually printed a label today for Amazon and it didn't look like the one pictured above in the original question, and I am still receiving chargeback notifications from Amazon (right now still being waived). Should everyone be updated to print the new labels?
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Jordan, Software Engineer

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Marissa,

The label above was just an example label that Amazon provided in their new specifications.  I am not certain on the type of label that is, but the SSCC labels will look different.  These are the labels created from WebForms.  I will reach out to you via email regarding the chargeback notifications as it may be a separate issue.

Jordan
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Jordan, Software Engineer

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If anyone is still receiving chargeback notifications for shipping labels, please see this post and contact us via the channels outlined in the post.

Jordan

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