Amazon orders - no options other than pack list...

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  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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DpcryWnmN DZHQyNnzN came in last night 6:05 and 7:18

I cannot do anything with these other than print "pack list".  All other options are greyed out (PO ACK, ASN, Invoice).  The orders that came in yesterday during the day all were okay, but these 2 new POs... problems.  Whats up?

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Margaret Johnson

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Posted 5 years ago

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Margaret Johnson

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I was able to access what I needed with the drop down "Select a step" menu at the bottom, but cannot access thru next steps column.
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Paul, Alum

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Good Morning Margaret,

I took a look at your account and those orders.  It looks like your permissions are okay and I was able to access the next steps options.  I'm thinking these orders were new (bold) and once you read them, your browser didn't refresh so they still showed crossed off.  If you continue to have issues with new orders let me know and we can take a look with you.  Thanks for your post!

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