Amazon NO ASN Fines

  • 2
  • Question
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Amazon is fining for NO ASN - SM PKG Shipment when 1 ASN was sent for multiple packages.  I have 1 PO that shipped in 7 packages FedEx.  Because I could only add 1 tracking number in the ASN - Amazon only accepted the ASN for that one package.  I was fined for "No ASN" on the other 6 packages.  How can I add multiple tracking numbers to one ASN document?
Photo of Kama Morrison Moraga

Posted 4 years ago

  • 2
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Hi Kama,

I am very sorry we were not able to get a response to you today.  I will be sure we get you a response in the morning, thank you for your patience!

Jordan
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Good morning Kama,

Do you have the PO number the ASN was sent from handy?  With Amazon, when there are multiple tracking numbers, the numbers will be inserted on the Order  tab.  With the PO number, I can show you the exact location on your ASN.

Thank you!
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Hi Kama,

Looping back to this one final time - an overview video for Amazon was just recently posted and is quite thorough.  You can find it here should you have any further questions with Amazon. 

Have a great day,

Jordan

This conversation is no longer open for comments or replies.