amazon inventory feed in Webforms

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  • Updated 4 years ago
  • Solved
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We have multiple channels for Amazon (HOFT8 HOFT7 HOFT9 and JOIHB).  I submit one inventory feed, which I have done since day 1.  Amazon is NOW claiming that the feed isn't flowing to them correctly.  Can I get a data file of the most recent feed I send and the 997 from Amazon to help them track down where the data is flowing on their side?  I need ASAP as none of our product is on their website due to this 846 issue.

From AMAZON:  "I’m trying to track down historic evidence that you guys were once fulfilling drop ship via HOFT8, as we discussed. Do you have any documentation supporting this that I can send to Mark? Trying to dig into this from all angles."

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Margaret Johnson

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Posted 4 years ago

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Carrie

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Hi Margaret,
Thanks for your post.

I will look into this right away. I will send you a case number over email. Let me know if you need anything else.

Best,
Carrie
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Margaret Johnson

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Received an email reply, but no text file was attached.
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Carrie

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Oh no! I will email again, sorry about that. Rookie mistake :)

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