Amazon 856 Dispute

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Good afternoon.

I am disputing a handful of Amazon chargebacks relating to date/time an ASN was sent.  They are asking me to provide a text copy/XML of the EDI 856 transmission.  Is this something that can be sent to me?

PO 65FWMZNP (#4363)
PO 7CV6TO9I (#4394)
PO 728M93MF (#4388)
PO 3ZWCOBWH (#4392)
PO 334RKQDD (#4420)
PO 3W4JNT9M (#4360)
PO 76Z8B5SH (#4376)
PO 3YA1H8LS (#4425)
PO 65FWMZNP (#4363)
PO 1T96UC1G (#4356)

Thank you.
Photo of Mitzi

Mitzi

  • 500 Points 500 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Allison Kincaid

Allison Kincaid

  • 720 Points 500 badge 2x thumb
Hello Mitzi!

Thank you for your post!

I just sent you an email that includes the EDI data of the 856 documents listed above. Please let me know if you need anything else!

Enjoy your day!
Photo of Heather

Heather

  • 140 Points 100 badge 2x thumb
Allison,

I am also disputing some Amazon charge backs and I need the same information that Mitzi needed. How do I go about getting this information myself?

Thank you,
Heather
Photo of Jordan

Jordan, Software Engineer

  • 7,480 Points 5k badge 2x thumb
Hi Heather,

I will be addressing this is the fresh post you create, look for a response shortly!
Photo of Mitzi

Mitzi

  • 500 Points 500 badge 2x thumb
I received them.  Thank you for your help.

This conversation is no longer open for comments or replies.