How far back can I access WebForms Data?

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how far back can i access sent items? i am trying to access 2011 and am getting "sorry, access to the requested resource has been denied at this time"
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diane fabis

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Posted 6 years ago

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James Stauffer, Senior Software Engineer

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Documents are accessible for a year. Older documents can be obtained by contacting support but there is a fee.
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Pat, Sr. Customer Operations Analyst

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Hi Diane! If you are interested in having us retrieve data from 2011, please open a case by sending an email to niservices@spscommerce.com. As James mentioned, there is an additional fee for this retrieval. One final point I would like to make is that the we would only be able to access the EDI or XML data from the requested document. The document would not be reinstated to your WebForms account.

If you have any additional questions, please do not hesitate to ask!

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