A bunch of PO's that we have not shipped yet dissapeared from our inbox?

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  • Updated 3 years ago
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We had a few PO's for the week of May 16th, we are about to create ASN labels today but for some reason those PO's dissapeared from the inbox.

We checked the archived and other folders, but we have no idea where they went?

Please advise.

Thanks,
David
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DH

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  • confused

Posted 3 years ago

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DH

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some of the PO's that we had before that are no longer found are:
4811875369
4811867171
4811875790
4811875743

and maybe more, can someone help us figure out how to access them again so we can create ASN labels and invoice others?
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Annie Prince

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We have the same problem .. they will resend the documents .   they are the ones (SPS-Comm) who deleted the documents from your inbox
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Katrina Wolyniec, Employee

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Hello!

Thank you for posting in the Support Center!

That is correct, we are working with our technology department to ensure that all the POs are resent once we have resolved the issue.

Thank you!

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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