870 Document validation error - Please tell me what is wrong

  • 1
  • Question
  • Updated 3 months ago

Can you please tell me more about this message:

DocumentId:87000002 For Bulk Domestic - Legacy OMM,

Item 1 shouldn't be sent LineSequenceNumber

- Segment: PO1

- Element: 01

- Element ID: 350

LineSequenceNumber

- Segment: PO1

- Element: 01

- Element ID: 350


Photo of Rafael Tirado

Rafael Tirado

  • 70 Points

Posted 3 months ago

  • 1
Photo of Ryan Morrissey

Ryan Morrissey, Employee

  • 1,646 Points 1k badge 2x thumb
Rafael,

I wasn't able to locate this document, but I would recommend reaching out to our Support team via one of the below channels on this one. They'll be able to locate the document and advise what the issue is.

-Email: support@spscommerce.com
-Phone: 1-888-739-3232 option 1
-Messenger: Use the blue Chat icon in your Fulfillment account to connect with a live agent

I hope this helps!

-Ryan