856 ASn , My scac coded is incorrect where can I fix this ?

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  • Updated 2 years ago
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Where can I correct the SCAC code , it is incorrect so my ASN's are not going thru to the vendor.


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Kim

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Posted 2 years ago

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Ryan, Employee

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Kim,

To answer your question, this would depend on a couple things. Chiefly, if you have already sent the ASN or not.

If you have not sent it yet or it has failed to send to your trading partner, you should be able to click the edit button on the ASN and make your correction before resending.

If you have already sent the ASN, the answer is not quite as clear as it will come to a case by case basis on how will you want to proceed. I would recommend reaching out to our Support Team at 888-739-3232 so that one of our analysts can help you walk through your specific situation with you. Ultimately you will want to ensure that all the information on the ASN is correct when you hit send.

Ryan Decker
Customer Support Analyst 1

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