02627608 can someone help speed up the ticket please

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  • Updated 3 years ago
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Kamal Khatwani

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Thank you for posting in the Support Center!

I have looked into this and when I attempted to pull the xml, it was not available to me through my methods. It is possible that because the data is over six months old, we will not be able to access it, however, the analyst working on the case will be able to determine that.

I have added case notes to it to assist them with the process and it will be resolved by it's due date of 5/31.

I'm sorry I could not be of further assistance.
Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232



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