"You must have a valid manufacturing ID or Vendor Number"

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  • Updated 2 years ago
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Our Vendor ID is entered for Zappos but when I try to fill our our ASN it says "You must have a valid manufacturing ID or Vendor Number" and doesn't bring me through to the actual form. How do I fix this? My company is ShockAbsorberUSA
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Marina Chiasson

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Posted 2 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center.

For this error, the is a field the implementation analyst must add that Vendor ID or Manufacturing ID to the set up for that to no longer come up and for the form to load.

I have reached out to your implementation analyst for this connection and they should be reaching out to you within 24 hours to resolve the issue.

If you have any further questions, I would recommend calling into the Initial Adoption Team who can assist with this as well.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment SupportĀ 

P: 1-888-739-3232

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Marina Chiasson

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Hi Katrina,

Thank you for your response I will also follow up with our analyst to make sure this is working properly.

Best,
Marina

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