"The Buyer ID number" is invalid

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  • Updated 4 years ago
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Hi, I've sent an invoice for Toy"R" US Canada, but I got EDI message "The Buyer ID number" is invalid. How can I amend the ID number? OR I need to re-issue the invoice with correct ID ?
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Sharon Chan

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Posted 4 years ago

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Ava

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Hi Sharon,

Thank you for posting! If you input the incorrect Buyer ID Number into the invoice form, you will have to recreate the invoice form from the order, with the correct ID. We are unable to edit or manipulate sent documents within our system.

Please let us know if you have any other questions!

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