"in transit" invoices

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We have 62 (?) invoices going to Walmart CA that are showing as "in transit" from May and early June.  I have checked on Retail Link and they are not showing in their system so we are assuming they are floating out there somewhere.  The invoices are numbers 1360-1415 and 1433,1434.  They are being sent from Innovation First Trading.
Thanks for your help
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Rhona Breadner

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Posted 5 years ago

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Paul, Alum

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Good Morning Rhonda,

I was able to look into this a bit for you on our end.  It looks like your AS2 connection to Wal-Mart had an expired cert during that time those invoices were sent.  That is what would have prevented those from going over to them.  It looks as though the certificate has since been updated on your end and you currently have successful data-flow.

Would you like me to resend those invoices for you?
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Rhona Breadner

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Thanks for the information.
Yes if you could resend we would appreciate that.
Thank you for your assistance.
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Paul, Alum

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Hi Rhonda!

I just resent those a few minutes ago and they are on their way.  Please let me know if you have any issues with them or have any additional questions.  Have a great afternoon and a good weekend!

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