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SHIPMENT 4752
When creating an ASN for PO# 4624008387, I accidentally created an ASN for both items on the order, when really only 1 item shipped. I on...
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  • 1 reply
  • Problem
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PO IS NOT LETTING ME INVOICE
I'M TRYING TO SUBMIT AN INVOICE UNDER PO# 4618295459 AND IT IS NOT GIVING ME AN OPTION TO. I LOOKED IN THE CHANGE ORDER AND IT WASN'T EVE...
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  • 1 reply
  • Problem
  • Solved
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PO SHOWS CANCELLED
PO# 4618008840 SHIPPED OUT OF OUR WAREHOUSE TO GRAINGER. HOWEVER WHEN I GO TO TRY AND SUBMIT THE INVOICE THE PO COMES UP AS CANCELLED?? T...
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  • 1 reply
  • Question
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PARTIAL SHIPMENT
There was a partial shipment on PO# 4616599683 where I accidentally created an advanced ship notice for all 4 under shipment 3756... howe...
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  • 5 replies
  • Problem
  • Not a Problem
  • Archived
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adjustment in price
I'm trying to invoice for a price adjustment on PO# 4615375233. The cost originally billed on invoice# 2434259RI, was $813.08 LESS than w...
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  • 5 replies
  • Question
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STOCKED PACKING LIST COMMENTS
When doing an advanced shipment notice, why is the field Stocked Packing List Comments now needing to be filled in? I've never had to do ...
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  • 2 replies
  • Question
  • Answered
  • Archived
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ADDING LINES FROM ASN
WHEN ATTEMPTING TO CREATE AN ASN FOR PO#4615191447...WHEN IT COMES TO ADDING LINES FROM THE PO BY PRESSING THE + BUTTON AS I NORMALLY DO....
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  • 1 reply
  • Question
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INVALID PO PROVIDED
I'M TRYING TO SUBMIT AN INVOICE IN WHICH THE PO# PROVIDED BY CUSTOMER WAS "VERBAL - TIM H." THERE HAVE BEEN NUMEROUS ATTEMPTS TO CONTACT ...
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  • 1 reply
  • Question
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VENDOR # REQUIRED
I'M TRYING TO PUT THROUGH AN ASN FOR PO# 4613974648 AND WHEN TRYING TO SUBMIT, IT SAYS VENDOR# REQUIRED. HOWEVER , THERE ISN'T A FIELD CA...
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  • 3 replies
  • Question
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MISSING LINE FROM PO
TRYING TO INVOICE FOR LINE 2 ON PO# 4611920886. HOWEVER, IT DOES NOT GIVE ME THE ABILITY TO CREATE AN ASN OR INVOICE UNDER THAT PO. PARTI...
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  • 1 reply
  • Question
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Need to cancel
How do I cancel ID# 2632? I entered too high of a quantity
  • Cindy, 6 years ago

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  • 0 replies
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Can't invoice off of my ASN
I successfully created an ASN for po# 4609578351. However, when I went to invoice, it was not allowing me because our "vendor id" was not...
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  • 2 replies
  • Problem
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Forms are slow to load
I have been trying to invoice since last week and everytime I try, the system is moving very slow, I wait over 5 min for the forms to com...
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  • 2 replies
  • Problem
  • Solved
  • Archived