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Photo of Cindy
SHIPMENT 4752
When creating an ASN for PO# 4624008387, I accidentally created an ASN for both items on the order, when really only 1 item shipped. I on...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dawn
Is there a problem retreiving shipping documents?
Is there a problem retreiving shipping documents? I am getting the following errors: HTTP Status 501 – Not Implemented, Type Status Repo...
  • 2 me toos
  • 1 reply
  • Question
Photo of mike wrobel
walgreens
Unable to create a 997 for Walgreens
  • 1 me too
  • 1 reply
  • Problem
Photo of Brion Roper
TARGET HELP
hey team, we are wondering why target PO 0049-8018760-0589 & 0049-8018760-0559 & 0049-8018760-0558 all are blank orders,is this a test...
  • 1 me too
  • 1 reply
  • Problem
Photo of Martine Labonté
every time I try to consult invoices theres an error message appearing
cie: Les Vergers Petit et Fils
  • 1 me too
  • 1 reply
  • Problem
Photo of Bryan Curran
How to delete/ correct an incorrect PO acknowledgement after it has been sent?
While acknowledging 3 Amazon orders from 9/9/18, SPS had delayed run time at our facility and 3 POs were acknowledged incorrectly. I have...
  • 1 me too
  • 1 reply
  • Question
Photo of Mukesh Arora
Indigo Po Discrepancy
Dear Support   We have below two po we check and found one SKU no is missing , Request to you please     check & advice PO NO...
  • 1 me too
  • 1 reply
  • Problem
Photo of Customer Training & Education
SPS Commerce's Training Center
What is Training Center? Training Center is an on-demand learning platform that is home to an ever-expanding library of training content ...
  • 1 me too
  • 9 replies
  • Article
Photo of Erika Espino
ASN for line items that are kits and divided into multiple boxes
I have a line item that is a kit and consists of 72 pcs. We package this item in two packages (36 pcs each). How would I go about in co...
  • 1 me too
  • 1 reply
  • Question
Photo of Heide Kulakowski
Is is possible to accept and reject line items in a PO Change Order?
PO Change Orders - accept and reject
  • 1 me too
  • 1 reply
  • Question
Photo of Jessie
Can I add items to my ASN and invoice if they are not on the original PO and the buyer has not submitted a new order change?
  • 1 me too
  • 1 reply
  • Question
Photo of Donna George
The Purchase Order received only lists the product Barcode, but no SKU. Can SKU data be uploaded by our customer when they place an order?
The Purchase Order we received only lists the product barcode and not the SKU of the product required.  The SKU has been provided to our ...
  • 1 me too
  • 1 reply
  • Question
Photo of Nancy Heater
PO Change - Acknowledgement Question
If we are waiting for a PO Change to come through, do we still have to acknowledge the incorrect PO?
  • 1 me too
  • 1 reply
  • Question
Photo of Heng Hsun Liao
RE: Action Required- SPS Commerce AS2 Certificate {03866339}
How can I do to close this request of the case number or respond a problem?  Greetings, We have received your email and have assig...
  • 1 me too
  • 1 reply
  • Question
Photo of Elliot Terfinko
Workflow Sidebar
Regarding the workflow sidebar inside of each purchase order... Every order will appear as blank under order status, shipment, and billin...
  • 1 me too
  • 3 replies
  • Question